Privacy Policy

Introduction

Welcome to Infii AI Assistant (“Infii”), a product created by Innovana Techlabs Limited. We value your trust and are committed to protecting your privacy and personal data.

This Privacy Policy explains:

  • • How Infii works and what it does
  • • What data may be collected and how it is used
  • • How we protect your information
  • • Your rights and choices regarding your data

Please note: Infii is currently an early-stage application for Mac. Some features may still be experimental and subject to change as we continue development.

This Privacy Policy should be read together with Infii’s Terms of Service, which outline the conditions of using the app. By using Infii, you acknowledge that you have read and understood both documents.

About You (the User)

In this Privacy Policy, the person using Infii will be referred to as “You.”

If you do not agree with this Privacy Policy, you should not use Infii. If at any point you change your mind, you must stop using Infii. You also have the right to request deletion of your data (“right to be forgotten”), as explained in this document.

Status of the Service

Infii is an experimental AI-powered assistant designed to make your Mac experience easier by handling tasks, giving suggestions, and simplifying interactions with apps.

Because Infii is still under development:

  • • Some responses may be inaccurate, incomplete, or inconsistent.
  • • Features may be unstable or change over time.
  • • The underlying AI models may be updated, replaced, or improved during testing.

We appreciate your patience and welcome your feedback to help us improve Infii.

Human Review

Infii does not make final decisions that have legal, financial, or significant effects on you. Its responses are meant for guidance only, not as binding or official advice.

Under data protection laws, you have the right to request a human review of any fully automated decision that significantly affects you. While Infii does not make such binding decisions, we support the spirit of this right.

If you are concerned about an AI-generated response or need clarification:

  1. Submit your concern or request using the feedback form on our website.
  2. Our team will manually review the response.
  3. You will receive feedback within 30 days of your request.

This ensures that you always have access to human oversight and support, giving you confidence and peace of mind when using Infii.

AI Limitations

Infii is designed to help you complete tasks and provide useful answers, but it is important to understand its limitations. The assistant may occasionally give responses that are inaccurate, incomplete, or irrelevant. For this reason, we strongly encourage you to double-check any information that is important to you, and not rely on Infii as your sole source of truth.

Please note that Infii is not a professional advisor. It should not be used as a substitute for medical, legal, financial, mental health, or any other form of professional guidance. The recommendations or answers you receive are intended only as general assistance and should never replace advice from qualified professionals.

We also ask that you avoid sharing sensitive or confidential information while using Infii. This includes details such as health records, political opinions, or other personal matters that you would prefer to keep private. While we do not intentionally process such information, if you believe sensitive data has been inadvertently collected, you may contact our Customer Support. We will promptly review the matter and delete such data where appropriate.

Although we strive to filter out offensive or inappropriate content, Infii may sometimes generate unsuitable responses. If you encounter such material, we encourage you to let us know by contacting us on support@innovanatechlabs.com Ultimately, you should always use your own judgment when considering any of Infii’s suggestions or outputs.

Usage Limits

Our software leverages advanced AI models to perform tasks on your Mac. These models operate within defined capacity and performance constraints. As a result, usage limits apply to all plans, including Pro subscriptions.

While Pro plans provide higher usage thresholds, priority access, and enhanced features, they do not offer unlimited usage. Limits may apply to factors such as the number of AI actions, task frequency, processing volume, or overall usage within a given period.

User Responsibilities

By using Infii, you agree to use the service responsibly and in accordance with applicable laws and regulations. You should not rely on Infii for matters that could have serious consequences, nor should you attempt to misuse the system for unlawful or harmful purposes. You remain responsible for the information you provide, and for any decisions you make based on Infii’s outputs.

We trust you to use Infii thoughtfully, to avoid sharing information that is unnecessarily sensitive, and to treat its responses as helpful guidance rather than final authority. In return, we remain committed to improving Infii’s accuracy, safety, and overall usefulness while respecting your privacy.

Data We Collect and How We Use It

When you use Infii, we collect and process certain categories of data to provide you with the service, improve its performance, and ensure compliance with legal requirements. Below is an explanation of what we collect, why we collect it, and the legal grounds on which we rely.

1. App Functionality and Improvement

To provide you with the Infii application, we collect user input data, interaction data, task execution data, and device-related information. This may include details such as event time, user identifiers, app version, build number, task and installation IDs, text inputs, file names, and file paths.

We use this information to perform our Terms of Service and to pursue our legitimate interests in improving the app and understanding user behavior. These interests are always balanced against your rights and freedoms.

2. Task Execution by Local Models

In order to execute your tasks through machine learning models, we process the data you enter, such as text inputs, file names, and file paths. This processing is necessary for us to perform the Terms of Service and deliver the core features of Infii.

3. Remote Model Training

For training remote large language models (LLMs), we do not use your personal data. Instead, all data used for such training is synthetically generated. This ensures that your personal information remains protected and is not involved in the remote training process.

4. Task Recommendations

To provide relevant task recommendations, we collect and analyze task execution data along with user input data. This may include file types, file paths, and the history of previously executed tasks. Such processing is carried out both to fulfill the Terms of Service and under our legitimate interests for internal analytics and service improvement.

5. Storage and Feedback for Improvement

To continuously improve Infii and its features, we collect feedback and bug reports, as well as log data. This includes information such as event time, user identifiers, app version, build number, task and installation IDs, text inputs, file names, and file paths.

We rely on the Terms of Service as a legal ground for this processing. In addition, when you actively provide feedback, we process this data based on your consent at the time of submission.

6. Contextual Search with Models

For contextual search features, we process usage logs, metadata, and device data. This primarily involves analyzing your text inputs in order to provide more relevant results.

We process this data based on your consent, as well as on our legitimate interests to enhance Infii’s contextual search accuracy and usefulness.

7. LLM-Based Skill Execution

For certain advanced features that use local large language models, Infii processes user input data and any files you may attach.

Permissions We Need

1. NSCalendarsUsageDescription : Infii needs access to your Calendar to help read, create, and manage your events seamlessly.

2. NSRemindersUsageDescription : Infii uses Reminders access to create, organize, and manage your to-dos for you.

3. Privacy - Microphone Usage Description (NSMicrophoneUsageDescription) : Infii uses the microphone to support voice input and text-to-speech features.

4. Privacy - Speech Recognition Usage Description (NSSpeechRecognitionUsageDescription) : Infii uses speech recognition to understand voice commands and deliver smarter assistance.

5. Privacy - Desktop Folder Usage Description (NSDesktopFolderUsageDescription) : Enables Infii to access your Desktop to organize your Mac, detect and clean unnecessary junk files.

6. Privacy - Documents Folder Usage Description (NSDocumentsFolderUsageDescription) : Enables Infii to access your Documents to scan, organize, and remove junk safely.

7. Privacy - Downloads Folder Usage Description (NSDownloadsFolderUsageDescription) : Enables Infii to access your Downloads to sort folders, find and clear unused or junk files.

8.Full Disk Access: Infii requires Full Disk Access to perform complete scans and provide accurate results.

9. Home Directory Access: Infii needs access to your Home Directory to scan and analyze your files effectively.

10. Client: Permission is required to track the number of successful application installs.

How Infii Processes Your Data

1. On-Device Processing

Infii can suggest relevant files, apps, or actions based on the information already stored on your device, such as installed applications, contacts, and calendar events.

With your explicit permission, Infii can also analyze what is currently visible on your device screen, including open apps or buttons. This feature works only if you grant accessibility access and allows Infii to identify certain screen elements and perform actions within those apps (for example, “Open Calendar and create a meeting”). In all cases, we will always ask for your consent before accessing your screen.

Our goal is not to collect unnecessary data, but to responsibly improve Infii’s ability to assist you. We are actively working to enhance its performance. To support these improvements, certain data—such as User Input Data, User Interaction Data, Output Data, and Task Execution Data—may be used to train and fine-tune our local machine learning models.

During this process:

  • • We remove any direct identifiers and apply techniques to prevent linking data back to you.
  • • We implement safeguards to detect and exclude confidential or sensitive information from model training.

2. Remote Processing Using External AI Services

For more complex requests that cannot be completed on your device, infii uses OpenAI’s language model services (GPT 4.1) to process user input and generate responses. This happens only when necessary—typically if on-device processing is insufficient. Data is only sent when required for a specific action that you request inside the app. No background or passive monitoring occurs.

Data That May Be Shared

Data is only transmitted when necessary to complete a task initiated by you.

A. User-Provided Text Inputs

The following information may be sent to the AI service when you request assistance:

• Chat Messages & Commands

Messages you type or speak to Infii are sent for intent detection and response generation.

• Email Drafting

If you request help drafting an email, the following may be sent after you provide it:

  • • Recipient email address
  • • Email subject
  • • Email body content

• Calendar Events & Reminders

When requesting summaries or scheduling help, relevant event details may be sent, such as:

  • • Event title
  • • Date and time
  • • Event notes

• Translations

Text, phrases, or documents you provide for translation.

B. User-Selected Files & Images

File Metadata Only

If you request information about a file, only metadata is shared, including:

  • • File name
  • • File size
  • • File type
  • • Creation or modification dates
  • • File path/location
  • • Read/write status
  • • Tags
  • • File contents are never transmitted.

Images for Analysis

If you request image analysis:

  • • The selected image is temporarily uploaded to secure AWS S3 storage.
  • • A temporary image URL is shared with the AI service for analysis.

Images are automatically deleted within 3 days from the server.

C. Automated Task Results (No Personal Data)

Some automated summaries may be generated using non-personal information such as:

• Cleaner Task Results

Aggregate statistics only (e.g., number of files cleaned, total storage space recovered).

No file names, paths, or contents are included.

• Bluetooth Device Battery Status

Battery level of a connected device when you request a summary.

• Display Name Personalization

Infii may use your display name (defaulted to your macOS username, but editable in settings) to personalize responses.

This name is not used for identification, authentication, or tracking.

How OpenAI Processes Data:

  • Content Validation: OpenAI checks whether a user query contains abusive, harmful, or inappropriate content. This uses User Input Data and text input and produces usage logs and metadata.
  • Query Analysis and Preprocessing: OpenAI analyzes queries to determine their category, whether prior history is needed, and rephrases the query if required. Inputs include User Input Data, text input, and history data, generating a rephrased query and usage logs.
  • Action Discovery: OpenAI processes the rephrased input to help infii identify relevant actions, producing query embeddings.
  • Action Selection: OpenAI selects the most suitable actions using User Input Data, file paths, history data, and timezone information, producing the selected action and a unique task identifier (UTI).
  • Text Generation: OpenAI generates textual messages for the user based on User Input Data and text input.
  • Output Analysis: OpenAI analyzes output from executed actions, using User Input Data and history data to produce final output messages and usage logs.

You can refer to this link for more information.

All OpenAI services act as data processors on Infii’s behalf, meaning they handle data only for the purposes described above and are bound by agreements to keep your information secure and confidential. By default, OpenAI does not train its models on your data. Some metadata may be temporarily logged to improve service quality and prevent misuse, but it does not include personally identifiable information.

Subscription

We offer annual as well as monthly subscription to our users that begins as soon as your initial payment is processed. The subscription or services will automatically renew for the same price and duration as the original subscription package chosen by you unless you turn off/cancel its auto-renewal.

Your purchase is charged through the App Store and tied to your Apple ID. Your account will be charged for renewal within 24-hours prior to the end of the current subscription period. Thus, if you do not want to auto-renew the subscription, you need to cancel the subscription at least 24-hours before the end of the existing subscription period. You may cancel the auto-renewal by following these steps:

  • • Open the App Store on your Mac
  • • Click your name or Sign In at the bottom of the sidebar.
  • • Click Account Settings at the top of the window (sign in if prompted).
  • • In the Manage section, click Manage next to Subscriptions.
  • • Find Infii in the list.
  • • Click Cancel Subscription, then confirm.

Note: You will continue to have access to Infii’s premium features until the end of your current billing period, even after cancellation.

Infii does not directly process or control billing charges. You accept and agree that all the billing and transaction processes are handled by the App Store Provider from whose platform you have downloaded the app and are governed by the respective App Store or Payment Provider’s terms and conditions/EULA. In case of any issues related to payment with In-App Purchases, please contact the App Store/Payment Provider directly.

Third Party Apps/Services

Infii may interact with third-party apps and services to perform certain tasks, improve functionality, or connect with external applications.

Please note that your use of any third-party apps is subject to their own terms of use and privacy policies. Currently, Infii integrates with one third-party app, MacUtil to perform specific tasks and improve overall functionality and one third-party service, Safari Browser for web search. We may add, update, or remove third-party services as Infii evolves.

Data Disclosure

We do not routinely share your personal data with others, apart from the use of OpenAI’s LLM services described earlier. The only other situations where your data may be disclosed are as follows:

1. Within Infii

Members of the Infii team may access your data when necessary to operate the service, maintain stability, ensure functionality, and perform internal analytics.

2. Service Providers

We rely on trusted service providers for infrastructure, such as cloud hosting, analytics, error tracking, and for processing your feedback or bug reports. All such providers are bound by strict confidentiality and data protection obligations under our agreements.

3. Legal Requirements

We may disclose your data or allow access by government or law enforcement authorities if required by a subpoena, search warrant, court order, or other legal obligation. Such disclosure may also occur if we believe in good faith that:

  • • We are legally required to do so,
  • • Disclosure is necessary to investigate, prevent, or respond to suspected illegal activity, fraud, or other wrongdoing, or,
  • • Disclosure is necessary to protect our legitimate business interests, including the security or integrity of our services.

4. Business Transfers (Merger or Acquisition)

If our company undergoes a merger, acquisition, reorganization, or financing, your data may be transferred as part of that transaction, under appropriate confidentiality and legal safeguards. You will be notified of any changes to data handling that result from such an event.

5. Communications With You

We may contact you with essential service-related communications, such as updates to this Privacy Notice, important bug fixes, or other important notices.

We do not sell your data to third parties, nor do we share it for marketing or advertising purposes.

Security

We are committed to maintaining the highest standards of information security. Infii’s systems are designed and managed according to international best security practices.

Here’s how we protect your data:

  • • Processing Environment: Our machine learning models are secured against unauthorized access and data leakage.
  • • Access Control: We limit and regularly review access permissions to ensure only authorized personnel can reach sensitive systems.
  • • Application & Development Security: All code is reviewed, tested, and monitored for vulnerabilities. We follow secure software development practices and use advanced tools to detect and fix issues early.
  • • Threat Detection: We continuously monitor systems for suspicious activity and respond quickly to potential risks.
  • • Network & Endpoint Protection: Our infrastructure is protected by firewalls, intrusion prevention systems, and strict device security policies. Company devices are encrypted and centrally managed.
  • • Data Handling: We securely back up data, responsibly manage software components, and apply strict procedures for deletion and leakage prevention.
  • • Authentication: Employees who handle your data are authenticated using the best security measures and standards.

If, despite these safeguards, a data breach occurs that could affect your rights (such as exposure of personal data), we will notify you and the relevant regulators as required by law. We maintain a dedicated incident response plan to handle such events.

While we take strong measures to protect your data, please note that information you provide—such as User Input Data, files, or commands—may be processed by our systems and by third-party LLM services to fulfill your requests. We recommend avoiding the inclusion of sensitive information unless necessary.

Data Retention and Deletion

We retain your data only as long as needed for the purposes described in this Privacy Notice or as required by law. We do not maintain large archives of historical user data.

  • • User Input and Text Data: Conversation content is securely stored on our servers. Some prompts may be retained for improvement and training, and will be anonymized or deleted upon your request, or once the original purpose is fulfilled.
  • • Remote Processing Data: Content sent to OpenAI’s servers (inputs and outputs) is retained by default for up to 30 days.
  • • Usage Logs and Metadata: Logs are kept only for short periods (generally weeks or months) to analyze patterns or resolve issues.
  • • Feedback and Bug Reports: Feedback is retained only till it is required. Any identifiers (like your name or email) are removed on request or once no longer needed.
  • • Internal Analytics: Some data may be retained for up to 5 years for development and safety improvements. These efforts are essential to enhancing Infii’s accuracy and reliability both during and after beta.

Deletion: Upon your request—we will delete or anonymize personal data to the extent possible and permitted by law. You may request deletion of your data by contacting us on, and we will comply unless retention is legally required.

Your Rights

You have rights over your personal data, and we are committed to enabling you to exercise them. These include:

  • • Access & Portability: Request a copy of the data we hold about you in a standard, readable format.
  • • Correction: Request updates to incorrect or incomplete data.
  • • Deletion: Ask us to delete your personal data, including User Input Data, files, and feedback. We may retain limited data if legally required, but will inform you if that applies.
  • • Restriction: Request a temporary halt on data use (e.g., while verifying accuracy).
  • • Objection: Object to certain uses of your data, such as analytics or improvement. We will comply unless we have compelling legitimate grounds.
  • • Human Review: If you are affected by an AI-generated decision, you can request a human review.

To make a request, contact us on support@innovanatechlabs.com For your protection, we may require identity confirmation. We try to respond to every request at the earliest. If someone makes a request on your behalf, we may ask for proof of their authorization.

Changes to Policy

We may update this Privacy Notice as the product evolves. We encourage you to review this policy periodically. Continued use of Infii after updates means you accept the revised terms.

Contact Us

If you have any questions, concerns, or requests regarding this policy or how Infii handles your data, you can reach us at:

Innovana Techlabs Limited
Unit No, 407, 4th Floor, Signature Building,
Block13B, Zone-1, GIFT SEZ, Gandhinagar -
382355, Gujarat, INDIA

Phone: +91-7229808887
Support Email: support@innovanatechlabs.com